jilimacau Terms & Conditions

By accessing, browsing, or using the jilimacau website and its associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all users of the jilimacau platform, including registered players, visitors, and any other persons who access or use the services in any manner. Your continued use of the platform following any modification to these Terms constitutes your acceptance of the revised Terms.

jilimacau reserves the right to modify, update, or replace any part of these Terms at any time. We will notify registered players of material changes via email or prominent notice on the platform. It is your responsibility to review these Terms periodically.

To register and use the jilimacau platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine gaming regulations applicable to casino-style online gambling.
• You must be a resident of or physically located in a jurisdiction where online gambling is permitted under applicable law.
• You must not be listed on any self-exclusion register maintained by jilimacau or any relevant regulatory authority.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• You must not be an employee, contractor, director, officer, or agent of jilimacau, or an immediate family member of any such person.

jilimacau reserves the right to verify your eligibility at any time and to suspend or terminate your account if you are found to be ineligible. Providing false information during registration is a serious violation of these Terms and may result in permanent account closure and forfeiture of any balance.

To access the full range of jilimacau services, you must create a registered account. The following rules apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active account on jilimacau. Creating multiple accounts, whether under the same or different identities, is strictly prohibited and will result in the suspension of all associated accounts.
• Accurate Information: You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, and valid contact details. You are obligated to update this information promptly if it changes.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. jilimacau will never ask you for your password via email, chat, or any other channel.
• Identity Verification (KYC): jilimacau is required to verify the identity of all players prior to processing withdrawals. You may be asked to submit government-issued identification (such as a Philippine National ID, passport, or driver's license), proof of address, and proof of payment method ownership.
• Account Inactivity: Accounts that remain inactive for a period of twelve (12) consecutive months may be subject to an inactivity fee or administrative closure, subject to applicable law. You will be notified before any such action is taken.

jilimacau reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

jilimacau supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. All financial transactions on the platform are subject to the following terms:

Deposits:

• Minimum deposit amounts vary by payment method and are displayed at the time of transaction.
• Deposits are generally credited to your account instantly or within a few minutes, depending on the payment provider.
• jilimacau does not accept deposits from third-party accounts. All funds must originate from a payment method registered in your own name.
• jilimacau reserves the right to refuse or reverse any deposit that it reasonably suspects to be fraudulent or in violation of these Terms.

Withdrawals:

• Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible, as part of our anti-money laundering (AML) compliance obligations.
• Minimum and maximum withdrawal limits apply and are displayed within the cashier section of the platform.
• Withdrawal requests are typically processed within five (5) minutes for GCash and PayMaya, and within one (1) to three (3) business days for bank transfers.
• Completed identity verification (KYC) is required before any withdrawal can be processed. Failure to complete KYC within a reasonable timeframe may result in withdrawal delays.
• jilimacau reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times in exceptional circumstances.

jilimacau offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time of each offer:

• Wagering Requirements: Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be clearly stated in the specific bonus terms. Failure to meet wagering requirements within the specified timeframe will result in the forfeiture of the bonus and any winnings derived therefrom.
• Eligible Games: Not all games contribute equally to wagering requirements. Live dealer games, certain table games, and other specified titles may contribute at a reduced rate or not at all. Contribution rates are detailed in the specific bonus terms.
• Bonus Abuse: jilimacau employs sophisticated monitoring systems to detect bonus abuse, including but not limited to: claiming multiple accounts to obtain bonuses, placing low-risk bets to meet wagering requirements, or engaging in coordinated play. Any player found to be abusing bonuses will have their account suspended and all bonus-derived winnings forfeited.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Depositing while a bonus is active may affect the terms of that bonus.
• jilimacau's Discretion: jilimacau reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, and to disqualify any player from a promotion at its sole discretion.

All games available on the jilimacau platform are provided by licensed third-party game developers and are subject to the following rules:

• Random Number Generation: All slot games and virtual table games use certified Random Number Generator (RNG) technology, independently tested and audited by accredited testing laboratories to ensure fairness and unpredictability of outcomes.
• Live Dealer Games: Live dealer games are streamed in real time from professionally managed studios. All dealing procedures are conducted in accordance with the rules of the respective game as published by the game provider.
• Malfunction Policy: In the event of a game malfunction, disconnection, or technical error, jilimacau reserves the right to void the affected round and return the wager to the player's account. jilimacau is not liable for losses resulting from technical failures beyond its reasonable control.
• Published RTPs: Return-to-Player (RTP) percentages for all games are based on figures certified by the respective game providers. Actual results may vary from theoretical RTPs over any given session.
• Bet Limits: Minimum and maximum bet limits apply to all games and are displayed within the game interface. jilimacau reserves the right to adjust bet limits at any time.

By participating in any game on jilimacau, you acknowledge that gambling involves risk and that the outcome of any game is determined by chance. Past results do not guarantee future outcomes.

The following conduct is strictly prohibited on the jilimacau platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant law enforcement authorities:

• Registering more than one account, or registering on behalf of another person without their explicit consent.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the platform for any money laundering, terrorist financing, or other illegal financial activity.
• Attempting to manipulate, hack, reverse-engineer, or otherwise interfere with the platform's software, games, or security systems.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities. Any such discovery must be reported to jilimacau support immediately.
• Using the platform while subject to a self-exclusion order or while located in a jurisdiction where online gambling is prohibited.
• Engaging in any conduct that is abusive, threatening, or harassing toward jilimacau staff or other players.

All content on the jilimacau platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the website, is the property of jilimacau or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written consent from jilimacau.
• Modify, adapt, translate, or create derivative works based on any platform content.
• Use any data mining, scraping, or similar data gathering tools on the platform.
• Frame or mirror any portion of the platform on any other website or application.

Any unauthorized use of jilimacau's intellectual property will constitute a material breach of these Terms and may give rise to legal action.

jilimacau collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your personal information as described in the Privacy Policy.

Key points regarding your data include:

• Your personal data is collected for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement.
• jilimacau implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data.
• Your data will not be sold to third parties for marketing purposes. It may be shared with licensed payment processors, game providers, and regulatory authorities as required by law or contract.
• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal retention obligations.

For full details on how jilimacau handles your personal information, please review our Privacy Policy.

To the fullest extent permitted by applicable law, jilimacau, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings or profits resulting from game outcomes, technical malfunctions, or service interruptions.
• Unauthorized access to or alteration of your account or data by third parties.
• Any errors, inaccuracies, or omissions in platform content.
• Delays or failures in service delivery caused by circumstances beyond jilimacau's reasonable control, including but not limited to internet outages, power failures, or acts of God.

jilimacau's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your jilimacau account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude jilimacau's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

jilimacau is committed to promoting responsible gambling and providing a safe gaming environment for all players. We offer a range of tools to help players manage their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Requests to lower limits take effect immediately; requests to raise limits are subject to a cooling-off period.
• Session Time Limits: Players may set limits on the duration of their gaming sessions. Reality check notifications can be enabled to remind you of time spent playing.
• Self-Exclusion: Players who feel they need a break from gambling may request a self-exclusion period of between one (1) month and five (5) years, or a permanent self-exclusion. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Account Cooling-Off: A shorter cooling-off period of 24 hours to 30 days is available for players who need a temporary break without committing to full self-exclusion.

If you are concerned about your gambling habits or those of someone you know, we encourage you to seek help. jilimacau supports responsible gaming initiatives and encourages players to gamble only for entertainment, within their means. For more information, please visit our Responsible Gaming page.

jilimacau reserves the right to amend, modify, or update these Terms & Conditions at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this document.
• Notify registered players via email to the address on file, and/or via a prominent notice displayed upon login.

Your continued use of the jilimacau platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting our support team.

We recommend that you review these Terms periodically to stay informed of any changes. The most current version of the Terms will always be available on this page.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the jilimacau platform, the parties agree to first attempt to resolve the matter through good-faith negotiation. You may contact our support team to initiate this process.

If a dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Nothing in this clause shall prevent jilimacau from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the jilimacau platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the jilimacau platform
• Response Time: We aim to respond to all written inquiries within 24 hours

For responsible gaming support, account self-exclusion requests, or dispute escalations, please clearly state the nature of your inquiry in your message so that it can be directed to the appropriate team promptly.